This guide is for business customers who list auction items. A company representative can accept or reject the highest auction bid within two business days after the auction ends on the My Company Auctions page. The offer can only be accepted/rejected if the sales condition "The seller reserves the right to accept/reject the highest offer" has been selected. Accepted offers will be notified by email.
This guide is for customers listing on behalf of a company. If you have listed an item as a private individual, see How does the vehicle sales process work? (private individual as assignor) or contact Consumer Auctions customer service directly at kuluttajahuutokaupat@huutokaupat.com.
ARTICLE CONTENTS:
General
A customer listing on behalf of a company can easily accept the highest bid of a closed auction on the My Company Auctions page.
According to our instructions, unless otherwise stated during publication, the highest bid must be confirmed as accepted or rejected within two (2) business days after the auction ends.
In order for the highest offer to be accepted/rejected, the auction must be published with the sales condition The seller reserves the right to accept/reject the highest offer.
If you have published the item as Sold to the highest bidder, the highest offer is accepted automatically when the auction ends. You do not need to worry about this. See sales methods: Which sales method should I choose for the item?.
How to accept/reject an offer
- Log in with the company's user credentials
- Click My Company Auctions and the Closed tab
- Next to the item, you will find the buttons: Accept offer and Reject offer
- Select the desired option and confirm
The highest bidder will be notified of your decision by email. If you accept the offer, payment instructions will be sent to the bidder at the same time.