This article explains when a bidder can expect a decision on whether the seller accepts the offer for the item.
The timeline for offer acceptance is primarily determined by the auction's sales terms. Sometimes, acceptance of an offer may be delayed for other reasons.
- Sold to the highest bidder
- Seller reserves the right to accept/reject the highest offer
- Other
Sold to the highest bidder
You will receive an email notification of offer acceptance immediately after the auction ends. At the same time, you will receive payment instructions.
More information about payment: How is the item paid for?
Seller reserves the right to accept/reject the highest offer
When the item is listed with this sales term, you will receive an email notification after the auction ends if your offer is the highest. After the auction ends, the seller has two (2) business days to decide whether to accept or reject the highest offer. Once a decision has been made, you will be notified by email.
If your offer is accepted, you will receive payment instructions at the same time.
Other
Sometimes the item listing will mention that acceptance will take longer than usual. In this case, the seller may accept the offer with a delay.
A delay mentioned already at the time of listing is often due to factors related to decision-making by a public authority or a similar client.
If there is no mention of a delay in the listing and, as the highest bidder, you have not received information about whether your offer has been accepted or rejected, please contact our customer service using the contact form. We will contact the seller and urge them to make a decision. As a bidder, you also have the right to withdraw from the transaction if the seller has not made a decision within two business days.